**1. General Policy**
Our goal is to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we invite you to review our refund policy.
**2. Refund Eligibility Window**
Refunds will only be offered for products within 30 days of the original purchase date unless otherwise specified.
**3. Condition of Merchandise**
To be eligible for a refund, the item must be returned in its original condition, with all packaging, tags, and accessories intact. Items that have been used, altered, or damaged by the customer will not be eligible for a refund.
**4. Proof of Purchase**
A valid proof of purchase is required for all refund requests. This can be an order confirmation email, a packing slip, or a receipt.
**5. Process for Requesting a Refund**
To initiate a refund, please contact our customer service team with your order details and reason for the refund. Our team will provide you with instructions on how to return your product.
**6. Shipping Costs for Returns**
Customers are responsible for the cost of shipping items back to us unless the return is a result of our error (e.g., a defective or incorrect item).
**7. Refund Method**
Refunds will be processed to the original method of payment within a certain number of days after we receive the returned item. If the original method of payment is unavailable, we will issue your refund in the form of store credit.
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